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Consult with a Doctor or Healthcare Professional

Who is the most appropriate prefessional for your care?

Please consider what the best options for your healthcare are, based on the urgency of your condition and nature of your ailment.

Did you know that your local pharmacy can help you with a lot of minor ailments; and a lot of treatments are covered by the NHS Pharmacy First.

Have you tried self-care?

A range of common illnesses such as cold and flu and minor injuries can be treated at home simply by combining a well-stocked medicine cabinet with plenty of rest.

Examples of the ailments best treated by yourself are:

  • Hangover
  • Grazed knee
  • Common cold
  • Sore throat
  • Headache
  • Colds & Flu

There is a wide variety of helpful Self Care information and resources which could help you to treat your illness without the need for an appointment:

Be prepared for common ailments by keeping a well-stocked medicine cabinet at home.

Get immediate help from your local pharmacy

Visit a pharmacy for healthcare advice without an appointment

Your local pharmacist is able to help with minor cuts, sprains, aches and pains, colds and flu, headaches, rashes, cystitis, emergency contraceptive (most pharmacies now offer this service) and other common conditions.

No appointment is necessary and your local pharmacist is open late, is available at weekends and many public holidays.

Need to speak with someone when the surgery is closed?

Call 111

Call 111 when we are closed to speak to an NHS professional on any urgent health or medical issue.

Calls are free from landlines and mobiles.

If you have an emergency please call 999

Get immediate help for minor injuries

Use your local minor injuries unit if you need medical treatment or advice which does not need a visit to A&E or a medical appointment.

Some examples of problems they deal with:

  • sprains and strains
  • suspected broken limbs
  • minor head injuries
  • cuts and grazes
  • bites and stings
  • minor scalds and burns
  • ear and throat infections
  • skin infections and rashes
  • eye problems
  • coughs and colds
  • feverish illness in adults
  • feverish illness in children
  • abdominal pain
  • vomiting and diarrhoea
  • emergency contraception

Pregnancy: Worried or need advice?

Am I pregnant? What should I be eating? Is it normal to be this tired? How can I help my partner during labour? Whatever you want to know about getting pregnant, being pregnant or caring for your new baby, you should find it here.

Early Pregnancy Assessment Service (EPAS)

If you are pregnant and wish to continue the pregnancy please contact the Maternity services on: 0141 232 4005.

If  you have any concerns of a miscarriage, and have already referred yourself to the maternity service. Please phone, The Princess Royal Maternity on 0141 211 5317 for advice.

If heavily bleeding please attend your nearest Accident and Emergency

Mental Health Services – Crisis Services

Available 24-hours a day including weekend and public holidays and can be accessed by the number below from 9:00am – 8pm Monday to Friday, 9:00am – 5pm Saturdays, Sundays, and Public Holidays.

Glasgow North West – Shawpark Resource Centre: 0141 451 2730

Outwith these hours they can be contacted on: 0845 650 1730

Arrange an appointment with our Practice Nurse

Online Patient Access

The Practice Nurse is usually able to assess the situation and in some cases will organise initial blood tests and other investigations prior to arranging a follow up appointment with your doctor.

The Practice Nurse complement’s the service that we offer to you, our patients. Please be assured that a doctor’s appointment will always be available should you prefer but you may get an earlier appointment if you opt to consult the nurse practitioners.

See a Nurse about: blood pressure checks, cervical smears, family planning advice, contraceptives, minor injuries and ailments, immunisations, diabetes management, asthma care, COPD (heart) care, smoking cessation, travel advice, etc.

Call the surgery on 0141 465 1919 to arrange an appointment with a nurse and you may be seen more quickly.

Need medical advice or treatment from one of our doctors?

Some patients, often those with complex and long-standing medical problems, may need an appointment with a doctor.

Call the surgery on 0141 465 1919 to arrange an appointment with a doctor